Love leading shifts and creating great guest experiences?

We’re hiring Supervisors come help set the tone at Mowchi.

A bit about Mowchi:

Mowchi started with a simple but ambitious idea, create a space where premium matcha, bubble tea and Asian inspired flavours exist in balance.

Our cafés are minimalist, calm and inspired by East Asia’s street culture. We focus on quality, detail and atmosphere. Every drink is made with intention. Every guest interaction matters.

What’s the role?

As a Supervisor, you lead from the floor. You’re hands on, calm under pressure and confident setting the pace for your team. You care about quality, about people and about creating a space guests genuinely enjoy being in.

You’re someone who thrives both independently and alongside a team. You take pride in great service and naturally encourage others to do the same. You understand that small details in product, in atmosphere, in guest interaction make all the difference.

You’re guest focused and quality driven. Whether it’s a regular or someone walking in for the first time, you make sure they leave feeling looked after.

What will I do?

Leading shifts and setting the tone on either front or back of the house
Supporting and developing team members in real time
Maintaining high standards across product, service and presentation
Opening and closing the café safely
Handling guest feedback calmly and confidently
Supporting store initiatives that drive sales and community presence
Working closely with the General Manager to continuously improve performance
You’ll play a key role in shaping the culture of your café and building strong connections within the local neighbourhood.

What will I get?

Competitive pay
Discount for Friends and Family
Clear development opportunities as we grow

Who's Mowchi looking for?

Experienced in leading hospitality teams in fast paced environments
Someone who loves café culture and people
Confident working in a fast paced environment
Strong communicator and natural team leader
Detail focused and proud of quality standards
Comfortable making decisions and staying organised under pressure

At Mowchi, we believe great vibes starts with great people. We support our teams, celebrate individuality and grow together. If you’re passionate about hospitality, people and building something meaningful, you’ll feel at home here.